‌Effective Date: October 3, 2026‌

Welcome to the privacy policy of ARTE DEL BAGNO, accessible via our official website www.artedelbagno.com. At ARTE DEL BAGNO, we are deeply committed to protecting the personal data, privacy rights, and information security of every visitor, registered user, and customer who interacts with our e-commerce platform dedicated to premium bathroom shelves, organizers, and related home lifestyle products. This policy is designed to transparently explain how we collect, use, store, share, and safeguard your personal information when you browse our website, place an order, create a user account, subscribe to our marketing communications, or engage with any of our online services. We have drafted this document in full compliance with applicable global data protection regulations, including the General Data Protection Regulation (GDPR) for users located in the European Economic Area, the French Data Protection Act (Loi Informatique et Libertés), and all other relevant local privacy laws that apply to our operations. By accessing and using our website, you acknowledge that you have read, understood, and agree to the practices outlined in this Privacy Policy. If you do not agree with any part of the terms set out below, we kindly ask that you discontinue your use of our platform and services immediately.

1. Data Controller Identification

For all personal information processing activities described in this policy, the data controller is ARTE DEL BAGNO, a registered company operating in France. You may contact us at any time using the following official contact details:

• ‌Registered Physical Address‌: 20 Rue des Aqueducs, 69290 Craponne, France
• ‌Official Contact Telephone‌: +33 4 7249 7151
• ‌Customer Support and Data Protection Email‌: fluxp@artedelbagno.com

Our dedicated data protection team is available to respond to all privacy-related inquiries, requests, and concerns within 30 business days of receiving your formal communication. We encourage all users to reach out to us directly if they have any questions about how we handle their personal data, rather than submitting complaints to external supervisory authorities as a first step.

2. Categories of Personal Information We Collect

We only collect personal information that is strictly relevant to delivering a seamless, secure, and personalized e-commerce experience to our customers. We do not gather unnecessary or excessive data, and all information collection activities are limited to the purposes explicitly outlined in this policy. The categories of personal information we may collect include, but are not limited to, the following:

2.1 Information You Provide Voluntarily to Us

This refers to all data that you actively submit when interacting with different features on our website:

• ‌Account Registration Data‌: When you create a user account on www.artedelbagno.com, we collect your full name, valid email address, chosen account password, preferred contact phone number, and any additional details you choose to add to your user profile such as your default shipping address and preferred product size preferences.
• ‌Order Transaction Data‌: When you complete a purchase of our bathroom shelves, organizers, or other products from our shop, we collect your full billing address, shipping delivery address, payment method details (we never store full credit card or debit card numbers on our own servers, all payment processing is handled through PCI DSS certified third-party payment gateways), purchase history, order notes, and any special delivery instructions you provide during the checkout process.
• ‌Customer Support Communication Data‌: When you reach out to our team via our official email fluxp@artedelbagno.com, call us on +33 4 7249 7151, or submit a contact form on our website, we may keep a record of your name, contact information, the content of your message, and our response to your inquiry to ensure we can provide consistent, high-quality follow-up support.
• ‌Marketing Subscription Data‌: If you opt in to receive our newsletter, product launch announcements, exclusive promotional offers, and bathroom decor tips, we collect your email address, and in some cases your first name, to personalize these communications for you.
• ‌Survey and Feedback Data‌: Occasionally, we may invite customers to participate in optional product experience surveys or leave reviews for items they have purchased. Any information you choose to submit in these surveys or reviews will be stored in our customer relationship management system to help us improve our product assortment and overall user experience.

2.2 Information We Collect Automatically Through Website Usage

When you visit www.artedelbagno.com, our servers automatically capture certain technical data about your device and browsing behavior to help us maintain website functionality, prevent security breaches, and optimize our platform for different user devices. This category of data includes:

• Your device’s unique IP address, browser type and version, operating system details, language preference settings, and time zone configuration
• Access timestamps, pages you viewed on our website, links you clicked on, products you added to your cart, time spent on each page, exit page URLs, and other browsing activity metrics
• Geolocation data derived from your IP address, which we use to display currency and shipping options that are relevant to your location, and to prevent fraudulent order activities
• Cookie and similar tracking technology data, as explained in further detail in Section 3 of this policy below.

We do not use automatically collected browsing data to identify individual users without additional explicit consent, and most of this data is aggregated and anonymized for long-term website performance analysis.

2.3 Information We Receive From Third-Party Sources

In limited circumstances, we may receive supplementary information about you from trusted third-party partners to help us verify your identity, prevent payment fraud, or improve the relevance of the services we offer. These sources include:

• Payment processing service providers, who share limited transaction verification data with us to confirm that payments for your orders are legitimate and authorized
• Shipping and logistics partners, who may provide us with delivery status updates and corrected address information if the shipping address you provided during checkout cannot be located
• Social media platforms, if you choose to connect your ARTE DEL BAGNO user account to your social media profile for login purposes, in which case we will only request access to the minimum set of data required to complete the authentication process, in line with the privacy settings you have configured on the social media platform.

3. Use of Cookies and Similar Tracking Technologies

www.artedelbagno.com uses cookies, pixel tags, local storage objects, and other standard tracking technologies to enhance your browsing experience on our site. A cookie is a small text file that is stored on your device when you visit a website, which remembers your preferences and makes your next visit more convenient. We use the following categories of cookies on our platform:

1. ‌Strictly Necessary Cookies‌: These cookies are essential for the basic functionality of our e-commerce website to work. They allow you to navigate between different pages, add items to your shopping cart, proceed through the checkout process, and access secure areas of your user account. We cannot provide you with core e-commerce services without these cookies enabled, so they cannot be turned off if you wish to make a purchase on our site.
2. ‌Performance and Analytics Cookies‌: These cookies collect anonymous aggregated data about how visitors interact with our website, to help us identify which pages are popular, where users encounter error messages, and how we can optimize the loading speed and layout of our platform. All data collected by these cookies is anonymized, and we cannot trace it back to individual specific users.
3. ‌Functional Cookies‌: These cookies remember your personal preference settings, such as your chosen currency, language, saved shipping addresses, and login credentials, so you do not have to re-enter this information every time you return to visit our website.
4. ‌Marketing and Targeting Cookies‌: These cookies are used by our advertising partners to display relevant product recommendations, promotional offers, and ads for ARTE DEL BAGNO bathroom products to you when you visit other third-party websites online. They do not store any of your personal identifiable information directly, and they are only used to match your browsing activity to relevant advertising campaigns.

You have full control over your cookie preferences at any time through the cookie management banner that appears when you first visit our website, or through adjusting the settings in your personal web browser. Please note that disabling certain categories of cookies may restrict some features of our website from functioning as intended.

4. Legitimate Bases for Processing Your Personal Data

Under applicable European data protection law, all of our personal information processing activities are supported by one or more valid legal bases, which are outlined below:

• ‌Contract Performance‌: Most of the time, we process your personal data to fulfill the terms of the sales contract that you enter into with us when you place an order on our website. This includes processing your data to confirm your order, process your payment, arrange for shipping, handle returns and refunds, and send you order status updates. Without this data processing, we would not be able to deliver the bathroom products you have purchased to you, or honor any warranty commitments associated with your order.
• ‌Legitimate Interests‌: In certain scenarios, we process your personal data to pursue our legitimate business interests in ways that do not override your fundamental privacy rights. These legitimate interests include preventing fraudulent order transactions, ensuring the cybersecurity of our e-commerce platform, conducting internal business analytics to improve our product offerings and customer service quality, and sending you limited promotional communications about similar products you have previously purchased, in line with applicable marketing regulations.
• ‌Your Explicit Consent‌: For processing activities that are not covered by contract performance or our legitimate interests, we will always request your explicit, freely given consent before we proceed. This includes sending you non-transactional marketing newsletters, processing your precise geolocation data to offer localized delivery options, and sharing your data with third-party advertising partners for targeted marketing purposes. You have the full right to withdraw your previously given consent at any time by contacting us at fluxp@artedelbagno.com, and all processing activities based on that consent will cease immediately after we receive your withdrawal notice.
• ‌Legal Compliance‌: We may process your personal data when we are legally required to do so by a public authority, court order, or applicable statutory regulation, such as retaining tax and financial transaction records for the legally required duration under French commercial and tax law.

5. How We Use Your Personal Information

We only use your collected personal data for the explicit, clearly communicated purposes that we have notified you of, and we will never process your data in a way that is incompatible with these original purposes. The core usage scenarios for your personal information include:

• To process, validate, and fulfill the orders you place on www.artedelbagno.com, including arranging product shipping, sending you real-time delivery tracking information, and processing any returns, exchanges, or refund requests you submit after receiving your order
• To create, maintain, and manage your user account on our platform, so you can access your order history, save your preferred shopping preferences, and speed up the checkout process for future purchases
• To respond to your customer support inquiries, technical support requests, and post-purchase product assistance queries, either through email communication via fluxp@artedelbagno.com or telephone support at +33 4 7249 7151
• To send you important non-marketing service-related notifications, including website security updates, changes to our terms of service, product recall alerts, and policy updates that may impact your use of our platform
• To personalize your shopping experience on our website, by displaying product recommendations for bathroom shelves and organizers that match your previous browsing history, purchase preferences, and style interests
• To detect, prevent, and investigate fraudulent transactions, unauthorized access attempts to user accounts, payment scams, and other illegal activities that could threaten the security of our business and our customers
• To comply with all our legal obligations, including meeting tax record keeping requirements, responding to valid legal requests from judicial and public authorities, and cooperating with regulatory audits
• With your explicit consent, to send you our marketing newsletter, exclusive pre-access to new product launches, limited-time discount offers, and professional bathroom organization and home decor tips that are curated for our customer community. You can opt out of these marketing communications at any time by clicking the “unsubscribe” link located at the bottom of every marketing email we send, or by sending an opt-out request to our email address fluxp@artedelbagno.com.

6. Sharing and Disclosure of Your Personal Information

ARTE DEL BAGNO will never sell, rent, or lease your personal identifiable information to unaffiliated third parties for their independent commercial marketing purposes, under any circumstances. We only share your personal data with third parties in the strictly limited situations that are described below:

• ‌Trusted Service Providers‌: We share necessary personal information with carefully vetted third-party service providers who perform critical operational functions for our e-commerce business on our behalf. These providers include PCI-compliant payment processors, international and domestic shipping logistics companies, cloud hosting service providers that host our website and customer data, email delivery service platforms, anti-fraud security service vendors, and professional IT support teams. All of these third-party partners are bound by strict data processing agreements with ARTE DEL BAGNO, which require them to protect your personal data to the same high security standards that we enforce internally, restrict them from using your data for any purposes outside of the specific services they are contracted to provide us, and mandate that they delete all of your data immediately once their service engagement with us is completed.
• ‌Business Transfer Scenarios‌: In the event that ARTE DEL BAGNO undergoes a merger, acquisition, asset sale, or full or partial transfer of our business operations, your personal data may be transferred to the new controlling entity as part of the business assets. We will require the new entity to honor all the terms of this existing Privacy Policy, and we will provide you with advance written notification before any such transfer takes place, so you have the opportunity to exercise your applicable privacy rights regarding your data.
• ‌Legal and Safety Disclosures‌: We may disclose your personal information if we determine in good faith that such disclosure is legally required to comply with a binding court order, governmental regulatory request, applicable national or local law, or to protect the legal rights, property, and personal safety of ARTE DEL BAGNO, our customers, our employees, or the general public. This includes situations where we need to share data to prevent imminent physical harm, or to investigate and respond to alleged illegal activities that are connected to our website services.
• ‌Consent-Based Third-Party Sharing‌: Outside of the scenarios outlined above, we will only ever share your personal data with external third parties if you have provided us with explicit, clear, and freely given separate consent to do so for a specific purpose that you have been fully informed about in advance.

7. International Data Transfers

ARTE DEL BAGNO is based and operates from our offices located at 20 Rue des Aqueducs, 69290 Craponne, France, and our primary data storage servers are hosted within the European Economic Area (EEA). However, some of our third-party service providers that we work with may process or store your personal data in countries that are located outside of the EEA, which may have data protection laws that offer different levels of protection than the regulations applicable in your home country. Whenever we transfer your personal data to jurisdictions outside of the EEA, we will implement all appropriate legal safeguards to make sure that your data is protected to full GDPR-compliant standards. These safeguards include using the European Commission’s Standard Contractual Clauses (SCCs) for data transfers, working exclusively with service providers that are certified under the EU-U.S. Data Privacy Framework, or confirming that the destination country has an adequacy decision formally approved by the European Commission. You may request a full copy of these safeguard documents at any time by contacting our data protection team at fluxp@artedelbagno.com.

8. Data Retention Period

We do not keep your personal identifiable information for any longer than is strictly necessary to fulfill the exact purposes for which we originally collected it. The specific retention periods we apply to different categories of personal data are as follows:

• Order and transaction related data: We retain this data for the full duration required to complete your order, plus the statutory limitation period under French commercial law, and the additional period required to comply with applicable tax, accounting, and consumer protection legal obligations, which is typically 10 years after your transaction is completed.
• User account data: We will keep your account profile information for as long as you choose to maintain an active account on www.artedelbagno.com. If you submit a formal request to delete your user account, we will erase all of your personal account data within 30 business days, except for the limited data we are legally required to retain for tax, warranty, and dispute resolution purposes.
• Marketing communication data: We keep your email address on our marketing subscription list for as long as you remain opted in to receive our newsletters. If you opt out of our marketing communications, we will immediately remove your email address from our active marketing list, and only keep a minimal record of your opt-out status to make sure we do not send you any unwanted promotional messages in the future.
• Automatically collected technical browsing data: Most of this anonymized technical data is stored for a maximum of 26 months, after which it is fully aggregated and permanently anonymized so that it can no longer be linked back to any individual user.

At the end of the applicable retention period, we will securely delete or irreversibly anonymize your personal data, in line with our internal data destruction security protocols.

9. Your Individual Data Protection Rights

If you are a resident of the European Economic Area, or whose data processing activities are covered by GDPR, you hold a comprehensive set of legally enforceable data protection rights that you can exercise at any time. These rights include:

1. ‌Right of Access‌: You have the right to request a full, free copy of all personal information that we hold about you, along with a detailed explanation of how we have been processing that data.
2. ‌Right to Rectification‌: If you find that any of the personal data we store about you is inaccurate, incomplete, or out of date, you have the right to request that we correct and update that information immediately, without unreasonable delay.
3. ‌Right to Erasure (“Right to be Forgotten”)‌: Under specific circumstances, you have the right to request that we permanently delete all of your personal data from our systems, as long as there is no overriding legal obligation that requires us to retain certain records for a fixed mandatory period.
4. ‌Right to Restriction of Processing‌: You have the right to request that we temporarily pause the processing of your personal data in scenarios where you dispute the accuracy of the data, you believe our processing activities are unlawful, or you no longer need us to process the data but you require us to keep it to establish, defend, or support legal claims.
5. ‌Right to Data Portability‌: You have the right to receive all of the personal data that you have provided to us, in a structured, commonly used, machine-readable format, and you have the right to request that we transmit this data directly to another data controller of your choice, where this is technically feasible.
6. ‌Right to Object‌: You have the right to object at any time to any processing of your personal data that is based on our legitimate interests, including direct marketing activities and profiling that is conducted for the purpose of targeted advertising.
7. ‌Right to Withdraw Consent‌: If you have previously given us your explicit consent to process your personal data for a specific purpose, you can withdraw that consent at any time. This withdrawal will not affect the lawfulness of any data processing activities that we already carried out before your consent was revoked.

If you wish to exercise any of these rights, you can submit your request to us by email at fluxp@artedelbagno.com, or send your formal written request to our physical mailing address at 20 Rue des Aqueducs, 69290 Craponne, France. We will respond to your request within one month of receiving your submission, and we will not charge you any fees to process legitimate, non-excessive user rights requests. We may only request additional basic information from you to verify your identity, to make sure that we are disclosing data to the correct authorized individual. If for any reason we are unable to fulfill your rights request, we will provide you with a clear written explanation within the one-month response window, and you retain the right to submit a complaint to your local data protection supervisory authority at any time.

10. Data Security Measures

At ARTE DEL BAGNO, we implement industry leading, state-of-the-art technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, unlawful destruction, alteration, disclosure, or any other form of misuse. These security safeguards include:

• End-to-end 256-bit TLS encryption for all data transmitted between your web browser and our www.artedelbagno.com servers, which ensures that no third party can intercept or read your personal data while it is being sent over the public internet
• Regular automated and manual security vulnerability scanning, penetration testing, and software patching for all of our web servers, database systems, and e-commerce platform components
• Role-based access control for all our internal team members, where only a very limited number of authorized staff have access to personal customer data, and all access activities are logged and audited on a regular monthly basis
• Offsite encrypted backup of all customer data, which is stored in geographically separate secure data centers to prevent data loss in the event of a primary system outage or unforeseen disaster
• Regular mandatory data security and privacy compliance training for all ARTE DEL BAGNO employees who handle customer personal information.

While we make every reasonable effort to protect your personal data, please note that no data transmission or storage system can be guaranteed to be 100% invulnerable against every possible security threat. If we ever detect a security breach that poses a high risk to your personal rights and freedoms, we will notify you and the relevant supervisory authority of the breach within 72 hours after we first become aware of the incident, in full compliance with GDPR notification requirements.

11. Children’s Privacy

Our e-commerce platform www.artedelbagno.com is designed and intended for use exclusively by adults who are 18 years of age or older. We do not knowingly collect any personal identifiable information from children under the age of 16, and our website does not contain any content that is targeted towards minors. If we ever discover that we have inadvertently collected personal data from a child under the applicable minimum age threshold, we will immediately take steps to permanently delete that information from all of our storage systems. If you believe that we may have collected data from a child, please contact us immediately at fluxp@artedelbagno.com so we can resolve the issue without delay.

12. Third-Party Links

Our website may contain hyperlinks to external third-party websites that are not operated or controlled by ARTE DEL BAGNO, including social media platforms, partner home decor blogs, and payment service provider portals. Please be aware that we do not exercise any control over the privacy policies, data handling practices, or content of these external third-party sites. We strongly recommend that you review the separate privacy policy of every website you visit after leaving our platform, before you submit any of your personal information to those sites. ARTE DEL BAGNO cannot take any responsibility or liability for the actions, policies, or content of these external third-party services.

13. Updates to This Privacy Policy

We reserve the right to revise and update the terms of this Privacy Policy periodically to reflect changes in our business operations, new legal and regulatory requirements, or updates to our website functionality and service offerings. When we make material changes to this policy, we will update the “Effective Date” timestamp posted at the top of this document, and we will display a prominent notification banner on the homepage of www.artedelbagno.com to alert registered users that the policy has been revised. For all users who have subscribed to our email newsletter, we will also send you a direct email notification to inform you of the upcoming changes before they take effect. Your continued use of our website and our e-commerce services after the effective date of the updated Privacy Policy will be considered as your acknowledgment and acceptance of the revised terms.

14. Contact Information for Privacy Inquiries

If you have any questions, comments, concerns, or complaints about this Privacy Policy, our personal data processing practices, or if you need to submit a formal rights request that requires manual support, you can get in touch with our ARTE DEL BAGNO data protection team at any time using the following contact methods:

• Send an email to our official support inbox: fluxp@artedelbagno.com
• Call our customer service telephone line: +33 4 7249 7151
• Send physical postal mail to our registered business address: ARTE DEL BAGNO, 20 Rue des Aqueducs, 69290 Craponne, France