‌Effective Date: October 3, 2026‌

Welcome to the official Terms of Service of ARTE DEL BAGNO, the operator of the e-commerce platform accessible at www.artedelbagno.com. These terms and conditions form a legally binding agreement between you, the user and customer, and ARTE DEL BAGNO, with our registered business address at 20 Rue des Aqueducs, 69290 Craponne, France. Our official contact telephone is +33 4 7249 7151, and our dedicated customer support and business inquiry email address is fluxp@artedelbagno.com. Our website is designed to offer high-quality curated bathroom shelves, organizers, and premium home lifestyle goods for both casual visitors and registered shoppers.

By accessing, browsing, or completing a purchase on our website, you acknowledge that you are of full legal age (18 years or older, or the age of majority in your jurisdiction of residence), possess full legal capacity to enter into binding contracts, and have carefully read, understood, and agree to be bound by every clause outlined in these Terms of Service. If you do not agree with any part of this agreement, you are not permitted to access our website, use any of our platform features, or place any orders for our products. These Terms of Service apply to all categories of users of our platform, including casual browsers, registered account holders, customers making purchases, and third-party content contributors who leave product reviews or submit feedback on our site.

1. Amendment of Terms

ARTE DEL BAGNO reserves the right to update, modify, revise, or replace any clause of these Terms of Service at any time at our sole discretion, to reflect changes to our business operations, new legal and regulatory requirements, or updates to the features and functions of our e-commerce platform. When we make material changes to these terms, we will update the “Effective Date” mark displayed at the top of this document, post a prominent notification banner on the homepage of www.artedelbagno.com, and send an explicit notification email to all registered account holders. Your continued use of our website and submission of new orders after the revised terms take effect will be treated as your full acceptance of the updated agreement. We will never unilaterally alter the terms applicable to orders that you have already completed and paid for before the amendment date.

2. Permitted and Prohibited Uses of the Platform

You agree that all access and use of the services on www.artedelbagno.com will be limited exclusively to lawful, legitimate purposes related to browsing, evaluating, and purchasing our bathroom products and related home goods. You are strictly prohibited from accessing or using our platform, directly or indirectly, to engage in any of the following restricted activities:

• Engaging in any unlawful, malicious, or fraudulent behavior that violates international, national, provincial, or local laws, regulations, or public ordinances applicable to your location or our operations in France
• Infringing upon or violating the intellectual property rights of ARTE DEL BAGNO, or the intellectual property rights of any third-party rights holders related to the products, content, and branding displayed on our website
• Harassing, abusing, insulting, harming, defaming, slandering, intimidating, or threatening our employees, authorized representatives, other customers, or any third parties connected to our e-commerce operations
• Transmitting, uploading, or distributing false, misleading, or defamatory information on any part of our platform, including product review sections, contact form submissions, and user-generated content areas
• Sending unsolicited advertising materials, junk mail, chain letters, spam messages, or similar unauthorized commercial solicitation to our support team, other registered users of the site, or any parties connected to ARTE DEL BAGNO
• Impersonating ARTE DEL BAGNO employees, authorized representatives, other registered users, or any other individual or entity to obtain unauthorized access, extract information, or mislead third parties
• Using automated tools, web scrapers, crawlers, or other data extraction technologies to bulk scrape product data, pricing information, or customer details from our platform without our prior explicit written consent
• Tampering with, disrupting, or launching attacks on the normal operation of our website, our hosting servers, or any connected backend systems that support our e-commerce services
• Engaging in any other conduct that restricts, inhibits, or interferes with any other user’s ability to access and enjoy the full features of our platform.

If we identify that you have participated in any of the prohibited activities outlined above, we reserve the right to immediately suspend or permanently restrict your access to www.artedelbagno.com, cancel any pending unshipped orders you have submitted, and pursue all applicable legal remedies if your actions cause measurable losses to our business.

3. Intellectual Property Rights Protection

All content published on www.artedelbagno.com, including but not limited to all product photographs, video demonstration materials, graphic design assets, product description texts, website layout designs, trademarks, brand logos, brand slogans, and software code supporting the operation of the platform, is the exclusive intellectual property of ARTE DEL BAGNO, or is used by ARTE DEL BAGNO with the explicit written authorization of the corresponding rights holders.

Without the prior separate written consent of ARTE DEL BAGNO, you are strictly prohibited from reproducing, modifying, distributing, publicly displaying, republishing, uploading, or transmitting any of our protected intellectual property content for commercial or non-personal purposes. You may not use the name ARTE DEL BAGNO, any of our registered trademarks, brand logos, product images, or proprietary content on any external website, social media platform, marketing material, or any other public or private distribution channel. If we do grant you written permission for limited use of our intellectual property assets, that permission will be explicitly subject to the specific guidelines, conditions, and usage limits that we communicate to you when issuing the authorization.

Nothing in these Terms of Service should be interpreted as granting you any transfer of ownership rights or intellectual property licenses beyond the limited, revocable right to access and browse our website for your personal, non-commercial shopping use.

4. Order Submission and Contract Formation

When you submit an order through the checkout process on our website, you are making a binding offer to purchase the selected products at the listed prices, subject to the terms and conditions outlined in this agreement. All orders are subject to explicit confirmation and acceptance by ARTE DEL BAGNO before a formal sales contract is formed between you and our company. After you complete payment for your submitted order, we will send you an automated order acknowledgment email that confirms we have received your order details. This automated confirmation email does not count as formal acceptance of your sales contract.

Formal acceptance of your order, and the formation of a binding sales contract, will only take effect after our internal team completes order verification, confirms that the selected products are in available stock, and sends you a formal order dispatch notification that confirms your items have been handed over to our logistics partner for delivery. We reserve the right to reject any submitted order for legitimate reasons including but not limited to unexpected product inventory shortages, obvious pricing errors displayed on our website, verification of suspected fraudulent or unauthorized payment activity, or situations where we have previously restricted your access to our platform due to violation of these Terms of Service. If we reject an order that you have already paid for, we will issue a full refund of all amounts you have paid to your original payment method within 7 business days, with no additional fees or deductions applied.

All product prices displayed on www.artedelbagno.com are quoted in Euro, and include applicable French domestic VAT for orders shipped within metropolitan France. Prices for international EEA orders are calculated dynamically at checkout to include all required local VAT and import duties for your destination country, and all final pricing is clearly displayed for your review before you confirm your order submission. We make all reasonable efforts to ensure that all product descriptions, pricing information, and stock status details published on our website are accurate, but we reserve the right to correct any accidental errors or omissions in this information at any time before we formally accept your order.

5. Delivery Terms and Responsibility Limitations

You acknowledge and agree that in respect of the delivery of the goods, time is not of the essence. Any estimated or notified delivery date that is listed on our order confirmation page, displayed in our product shipping information sections, or communicated to you by our customer support team is for reference and planning purposes only, and is not a legally binding guaranteed deadline for ARTE DEL BAGNO. A delay in the scheduled delivery date does not entitle you to claim financial compensation, cancel a confirmed valid sale unilaterally, or avoid your obligation to accept delivery and make full payment for the goods you ordered.

Where mutually agreed between ARTE DEL BAGNO and you after order submission, goods may be delivered to you under Free Carrier (FCA) terms to your designated postal address, in which case the transit of the goods after handover to the contracted courier will be entirely at your risk. Unless a different arrangement is formally confirmed in a written document signed by an authorized representative of ARTE DEL BAGNO, all transportation costs for orders will be borne by you, the customer. If ARTE DEL BAGNO arranges the transportation of goods from our warehouse operations location to your specified delivery address, we act only as an agent to coordinate the logistics service on your behalf, and all risks related to in-transit loss, damage, or unexpected delays remain your responsibility.

We provide full order insurance coverage for every parcel for the full value of your order, to protect you in the event of complete total loss or severe damage that renders the product unusable during transit, and we will assist you fully to resolve any such incidents with our logistics partners. This arrangement is explicitly detailed in our separate official Shipping Policy, which is incorporated as a referenced part of these Terms of Service.

6. Force Majeure Clauses

Neither ARTE DEL BAGNO nor you will be held liable for any delay, failure of performance, or breach of these Terms of Service that is caused by unforeseeable Force Majeure events that are outside of the reasonable control of the affected party. These events include, but are not limited to, natural disasters, extreme adverse weather conditions, earthquakes, floods, fires, pandemics, public health emergency restrictions, industrial labor strikes, government-imposed trade embargoes, customs regulatory changes, war, terrorist attacks, and failures of public utility infrastructure including internet service outages that affect the normal operation of our website.

If a Force Majeure Event prevents ARTE DEL BAGNO from supplying the products you have ordered for a continuous period of more than 3 months, we reserve the right to terminate the confirmed sales contract for those affected goods immediately by sending you formal written notice to your registered email address. In this scenario, we will issue a full 100% refund of all amounts you have paid for the affected undelivered products to your original payment method, with no additional penalties or deductions applied. This termination right does not apply if the Force Majeure situation can be reasonably resolved within the 3-month window without causing disproportionate inconvenience to you as a customer.

7. User Accounts and Security Responsibilities

When you create a registered user account on www.artedelbagno.com, you agree to provide accurate, complete, and up-to-date contact and profile information, and you take full exclusive responsibility for maintaining the confidentiality of your account login credentials, including your account password. You are fully responsible for all activities, actions, and order submissions that take place under your user account, whether those actions were performed by you or by another individual who accessed your account using your login details due to your failure to keep your credentials secure.

You agree to notify ARTE DEL BAGNO immediately via email at fluxp@artedelbagno.com if you become aware of any unauthorized access to your user account, or any suspected security breach related to your account details. ARTE DEL BAGNO will not be held liable for any losses that arise from your failure to protect your account login information. We reserve the right to disable any user account at our sole discretion if we detect prolonged inactivity, suspected fraudulent activity, or repeated violations of these Terms of Service by the account holder.

8. Return, Refund and Cancellation Rules

All return and refund processes for orders placed on our platform are governed by the terms outlined in our official published Refund and Returns Policy, which is fully incorporated as part of this Terms of Service agreement. You explicitly confirm that you understand ARTE DEL BAGNO does not accept any “refund only” requests under almost all circumstances, and that you are required to return the physical purchased product back to our designated return warehouse before any refund evaluation will be initiated by our team, except for the very limited scenario where the product is confirmed to be completely destroyed upon delivery due to in-transit damage that makes product return impossible.

You have the legal right to cancel a new unshipped order within 24 hours of submitting your payment, for any reason, without facing any additional fees or penalties. Once your order has been dispatched from our warehouse to the courier, you will need to follow our standard return process outlined in the Refund and Returns Policy if you no longer wish to keep the product.

9. Limitation of Liability

To the maximum extent permitted by applicable French and European consumer protection laws, ARTE DEL BAGNO, our directors, employees, authorized agents, and affiliate partners will not be held liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products, including but not limited to lost profits, lost business revenue, business interruption losses, or emotional distress damages that are not directly caused by our proven gross negligence or willful misconduct.

In no scenario will the total aggregate maximum liability of ARTE DEL BAGNO to you for any and all claims related to your order, your use of our platform, or any disputes connected to this Terms of Service agreement exceed the total amount you actually paid to us for the specific product or service that gives rise to your claim. This limitation of liability clause does not apply to any statutory rights you hold as a consumer under applicable local consumer protection laws that cannot be legally excluded.

10. Dispute Resolution and Governing Law

These Terms of Service, and any separate sales contracts formed between you and ARTE DEL BAGNO, are governed by and interpreted in full accordance with the laws of France, excluding its conflict of law rules. Any dispute, claim, or disagreement arising out of or related to these Terms of Service, your use of our website, or any product purchase you make from us will first be resolved through good faith amicable negotiation. You can submit any dispute notice to our team via our official email at fluxp@artedelbagno.com, and we will make every effort to reach a mutually satisfactory resolution with you within 30 business days of receiving your notice.

If the dispute cannot be resolved through this amicable negotiation process, and you are a consumer residing within the European Economic Area, you may also submit your dispute for resolution via the official European Commission Online Dispute Resolution platform, which is accessible online. For disputes that cannot be resolved through negotiation or alternative dispute resolution, the exclusive jurisdiction for all legal proceedings will fall to the competent courts located in Lyon, France, unless mandatory applicable local consumer protection laws specify otherwise for your place of residence.

11. Severability Clause

If any clause of these Terms of Service is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, the remaining valid clauses of this agreement will remain in full force and effect, and the invalid unenforceable clause will be modified to the closest legally valid interpretation that reflects the original commercial intent of the original clause. This partial invalidity will not impact the enforceability of the rest of the Terms of Service for both parties.

12. Full Agreement

These Terms of Service, together with our published Privacy Policy, Shipping Policy, and Refund and Returns Policy that are hosted on www.artedelbagno.com, constitute the full and complete binding agreement between you and ARTE DEL BAGNO, and supersede all previous oral or written communications, understandings, and informal agreements related to your use of our e-commerce platform and the purchase of our products. No modification or amendment to this agreement will be valid unless it is published by ARTE DEL BAGNO in line with the terms of our amendment clause outlined earlier in this document.

If you have any questions about any section of these Terms of Service, please contact our customer support team at your convenience via email at fluxp@artedelbagno.com, call us at +33 4 7249 7151, or send postal correspondence to our registered address at 20 Rue des Aqueducs, 69290 Craponne, France, and our team will provide you with a clear, detailed explanation to address all your concerns.